Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. Next, select the SLC license file saved for this purpose. Integrator. Milestone recommends that you store the information about your SLC and a copy of your software. Description. XProtect Download Manager. Go back to your Management Application. January 2023 at 07. Copy the backup to the new Management Server. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. Technical support is provided only to customers using paid Milestone XProtect products (based on the products' lifecycle) and paid Milestone Support services. Using the Milestone Diagnostics tool; XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video. lic) file and register your XProtect Software License Code (SLC) as described in the prerequisites. Determine which version of XProtect VMS software the license is issued for and get the correct version of the software: Go to Milestone Software Registration Service Center: Log in to your account in by clicking Software Registration in the lower right area; Select the SLC in question (or click the link in the top right to add. Milestone recommends that you activate your licenses before you make the final adjustments to your devices' setup. About. In Milestone Customer Dashboard Click "Activate . It’s also easy to manage and service, freeing up time to spend on more important aspects of your project. Get additional licenses. 0x0x1DA17B9295AB4E2. This period of time is called the grace period. Events and output. How to set up the XProtect Recording Server for best performance; Using the Milestone Diagnostics tool; XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video frequently drops out) Using hardware acceleration (Nvidia, Intel) in XProtect Smart Client 2018 R1 and all newer versionsActivation des licences (explications) Votre SLC doit être enregistré avant l’installation (voir Enregistrer le code de licence du logiciel). If you are installing XProtect Essential+, you can run the system with eight device licenses for free. License information overview. 4. lic) file, see. Register software license codes on Milestone Customer Dashboard Intended for Milestone partners and resellers, Milestone Customer Dashboard is a free, easy-to-use tool for managing information about Milestone software licenses and installations. (Software License Code) (see Change the Software License Code),. Milestone Systems advances its enterprise-level video technology with the latest product update, XProtect 2023 R1. If you have not yet registered your Software License Code (SLC), you must do so. Go to License Information tab and you will see that there is no license information there. Overviewpane(explained) 120 Digitalsignatures(explained) 121 XProtectAccess(configuration) 122 Addaccessmonitorstoviews 122. The following describes how to install the plug-in: 1. XProtect LPR requires the following licenses:. Add one or multiple Software License Codes (SLC) to a Milestone account, allowing you to activate your. Important: If you are using any of the XProtect VMS products, Milestone recommends installing the latest version of the Cumulative Patches for your specific product/version. Create a rule a. The expiration date of your Milestone Care Plus subscription. When a call button is pushed on a Code Blue or PBX intercom, view. Optional: In the License group field, assign the SLC to an existing license group . lic) file to upgrade your XProtect VMS installation with the new product version and SLC. First time use. Recording Server Manager. Was this article helpful? Yes No. Go to File → "Activate License Offline". Issue installing the 2022 R1 version of Milestone. (Software License Code) and with the . This update enhances previous XProtect VMS innovations to provide an easy-to-use, integrated, and powerful user experience. Note: After you add devices, you must activate hardware device licenses for them. About automatic license activation. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communication Option #1. The following control(s) provide additional guidance: NIST SP 800-53 AC-2 Account. KB 28001: XProtect Smart Client 2020 R3 cumulative patch; Others. The MilestonePSTools PowerShell module. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. dll" with the new one. The workaround is to manually disable the option "Authenticate RTSP over HTTP" on the. INTERMEDIATE. Other hotfixes and FAQs related to the XProtect 2022 R3 release Smart Client. See full product comparison chart for more details. Management Server service. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in. Milestone reserves the right to change the product specifications without prior. XProtect Corporate, Expert, Professional+, Express+ Matthias Geert Caroline Van Steen 15. After you deploy, you are ready to add the software license (. When done, the selected license file location is added. Configure CloudFormation stack parameters to initialize XProtect on AWS. Object moved to here. Add or modify XProtect VMS extensions and plug-ins. When you install the software, you are asked to provide a valid license file (. The management server ports used in XProtect VMS are: 80, 443, 1433, 7475, 8080, 9000, 12345. Other hotfixes and FAQs related to the XProtect 2020 R2 release Smart Client. The process takes place: On the My Milestone portal. After you deploy, you are ready to add the software license (. Note that XProtect Essential+ and XProtect Express+ allow only 1 Recording Server per system. A message confirming the activation will appear. Article Number: 000044321 Version: 1 Audience: Professional First Published: 2022-5-20 Last Modified: 2022-5-20Milestone Systems XProtect® VMS 2018 R3 Administrator Manual XProtect Corporate XProtect Expert XProtect Professional+ XProtect Express+ XProtect Essential+Empowering people, businesses and societies with data-driven video technology. It is designed to fit XProtect products and Milestone Husky™ NVR units perfectly, and it integrates seamlessly with XProtect Smart Client. 2. Vehicle footage search using license plate number, time, and etc. A message confirming the activation will appear. A hotfix is available, and a fix is scheduled to be released as part. In the MAC address of the server that was used for activation field, enter the MAC address of the server that you used to activate the license on . Setupvideostreamingonyourmobiledevice 37 Listeningtoincomingaudio(explained) 38 Push-to-talk(explained) 38 Mobiledevicemanagement(MDM)(explained) 40 Directstreaming. Milestone recommends that you use a secure connection when you manage your user credentials. - File types present in XProtect Enterprise (all old E-code products; now this line of products is called XProtect Professional VMS): . Enabling hardware acceleration Hardware acceleration (explained) Hardware acceleration improves the decoding capability and performance of the computer running XProtect Smart Client. On the old Management Server, make a backup of the XProtect SQL databases ( Surveillance and SurveillanceLogServer ). 4. Uninstalling WebDAV on Windows 7/8/8. For information about the licensing process of XProtect Professional VMS 2017 R1 - 2017 R3, check KB 3168. lic) file to your deployment and activate your license to start using your XProtect product. . Click "Browse" and select the . Go to C:Program FilesMilestoneXProtect Management ServerIISManagementServerin. Generate key pairs required for deploying XProtect on AWS. There are several steps in the license activation process. — If you see any Milestone related keys listed here,. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communicationOption #1. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. The process takes place: On the My Milestone portal. License activation (explained) 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveXPROTECT VMS 2018 R1 SOFTWARE FAILS TO INSTALL WITH SQL EXPRESS INSTALL FAIL ERROR CODE = -2068052310'. It will give you option to browse to the HTML page you saved on your computer. Go to: C:ProgramDataMilestoneMilestone SurveillanceCustomSettings\__Global__ 3. 3. XProtect Incident Manager is only supported in XProtect Corporate 2022 R2 and later. However, there are still many different ways to receive support for the free XProtect products. Smart Client 2020 R1 and later — scripting in HTML. The system activates your hardware devices a few minutes after you have added, removed, or replaced hardware devices or made other changes that affect the use of your licenses. A message confirming the activation will appear. More menu : Click the More menu to:This guidance is consistent for the server components of XProtect VMS. )You cannot register SLC for free products (for example, XProtect Essential). After you deploy, you are ready to add the software license (. The path is typically: C:. Software and system components. All Languagesen-US For example: C:Program Files MilestoneXProtect Management ServerIISSmart Client Installer2018 R1 (32-bit)All Languagesen-US; Run a silent installation using one. Milestone recommends that you use a secure connection when you manage your user credentials. XProtect LPR requires the following licenses: 1 base license for XProtect LPR. More on these in the Milestone product system requirements . Can you help us get rid of this message "The grace period for one or more devices has expired. When you purchase your software and licenses, you get: An order confirmation and a software license file named after your SLC (Software License Code) and with the . When running XProtect Essential+, you can only change For more information about Milestone Care, use the links or see Milestone Care™ (explained). 3. Visit the Milestone Registration Portal and import your . TCP and UDP, IPv4 only, port 1234, no separator, local host only, current code page encoding (ANSI). The process takes place: On the My Milestone portal. ) To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. Click "Browse" and load your . Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Versions of XProtect® affected: 2020 R2 - 2023 R1. You can keep track of all licenses that share the same software license file both on this site and on all other sites, your Milestone Care subscriptions and decide how you want to activate your licenses. Milestone has developed a tool that can automatically gather diagnostic data that is commonly used in technical support cases. C:ProgramDataVideoDeviceDriversC_Program Files (x86)MilestoneXProtect Recording ServerDriversNativeDrivers - Create a backup copy of the the Devices. The problem is indirectly caused by a faulty driver made for Panasonic cameras. Licenses. Base licenses for managing information about Milestone software licenses and installations. . The process takes place: On the My Milestone portal. Additional information. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. Licenses. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. lrq (license request file). In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. AUX buttons in Milestone XProtect Smart Client (a guide for Bosch cameras) Number of Views 3,32K. App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. After you upgrade a license, Milestone Customer Dashboard provides you with an upgraded software license (. Typically. Milestone XProtect ® Transact Getting. 3. Just add your XProtect license code and it’s ready to go. Click Finish to end the activation process. A DNS lookup for "is performed. Milestone Software Registration Milestone Software Registration page handles all queries regarding XProtect licensing. From the Site Navigation pane -> Basics node -> License Information, select Activate License Offline > Import Activated License, and then select the activated software license file to import it and thereby activate your licenses. The process takes place: On the My Milestone portal. blk, . Activate your licenses 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 Archive Milestone XProtect® Corporate 5. - 31/08/2023 - Fixed license activation issue - Note: For details "Milestone Management Server — possible Remote Code Execution by an authenticated user", check KB 54813. If you do not activate a license (hardware device, Milestone Interconnect Camera, or access control door licenses) within the grace period, the device becomes unavailable and cannot send data to the surveillance system. Block and Allow list configuration and alarm uploading on Milestone software. You must activate a license after you: Install an XProtect VMS product with a registered software license (. Management. At the very button click "Activate License Manually. When you install the software, you are. Smart Client 2020 R1 and later — scripting in HTML. License activation. The software license file is only imported and changed but not activated. About licenses. You are now ready to register SLC. Run the executable file as Admin. Click on the “Trial License” link at the bottom on the screen Copy and Paste valid License Code and Click Update button Once successfully updated, Click CloseIn XProtect Management Client, activate your licenses to receive data from the various devices and hardware. If it is not online, you can activate the license using the BriefCam License Activation tool, which you can access by clicking the following icon after the installation completes. Upgrade to a newer version of an XProtect VMS product, including service releases. About automatic license activation About device changes without activation. The inputs of the Axis A9161 I/O module are not working in XProtect® VMS if the device is added through Axis One-Click. It will give you option to browse to the HTML page you saved on your computer. The ports used depend on the deployment. KB 14767: Milestone Migration Assistant Tool — FAQ. lic file will be provided. Milestone decides each request on an individual basis. Solution: From the tray icon, make sure your that your recording server is running and verify that you can view live video in XProtect Smart Client. When license activation is performed, the following takes place: 1. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. 2. For more information, see Activate licenses offline or Activate licenses online. August 2023 at 10. ; In Control Panel, click Programs and Features, and then click Turn Windows Features on or off. Set up video streaming on your mobile device. This tool is provided free of charge and without any restrictions. In XProtect Management Client. Wai-chung Poon. Enter the user name and password that you want to use with automatic license activation. Following the successful 2023 R1 update earlier this year, the R2 release brings significant advancements, featuring Adaptive Playback, Video Restrictions, the. If you purchase XProtect Access Control Module, you need a license for each door you want to configure for access control. xxxx. Licensed toAnswer. License activation (explained) - XProtect Produkty VMS | Milestone Documentation 2023 R3. About automatic license activation. It features multi-layered mapping and comprehensive alarm management. See the full list of devices for XProtect and Milestone Husky™ Customer Dashboard Register and see active software license codecs (SLCs)XProtect Download Manager. When license activation is performed, the following takes place: 1. The credentials are saved in a file on the management server. The process takes place: On the My Milestone portal. At the very bottom, click "Activate License Manually". Installation (troubleshooting)If you expect video to stream from recording server (s) in XProtect® Corporate or XProtect® Expert deployments, there are two main requirements of an XProtect® Smart (or Management) Client PC. This period of time is called the grace period. . - Import a registered software license file. Activate actions, for example, to open doors (see Activate actions). XProtect Essential+. For more information, see Activate your licenses. See the XProtect VMS Administrator manual. . App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. The Recording Server service uses port 9001 to listen to requests from the Management Server service. Just add your XProtect license code and it’s ready to go. In XProtect Management Client. 4. ManagementServer object mandated to. With this latest product update, Milestone Systems continues to advance enterprise-level video technology to meet the market’s rising demand for comprehensive, best-in. Recording Server Manager. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. 5 features has been removed. About licenses. CCure. Then, click the Export button and save the . It provides an assurance of absolute video data integrity while optimizing hardware performance. 4. Select offline mode and download the licence request file (. XProtect Expert, XProtect Professional+, and XProtect Express+ 2022 R3 and later: purchase a base license for XProtect Incident Manager separately License activation When you have installed XProtect VMS , it initially runs on licenses that require activation before a certain period of time has passed. Licenses for XProtect VMS products (except XProtect Essential+) Software license file and SLCs. Ask your system administrator for the unique identifier for the server. Specifically, the following features are removed from the DISM command compared to earlier versions : IIS-ASPNET, IIS-NetFxExtensibility, NetFX3, WCF-HTTP-Activation, and WCF-NonHTTP-ActivationAll Files; XProtect LPR 2023 R3 Integrate license plate recognition into your XProtect VMS. You must explain why you think you qualify for a higher number of device changes without activation. This course covers how to configure and use the XProtect Access add-on. ; On the Servers screen:. developer portal. Step 1 & 2 - Install and stop services. About automatic license activation. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. With Milestone Customer Dashboard you can register, view, activate and update software license codes (SLCs). License information overview. Click "Browse" and load your . The default port is 8081. 2. All Files; XProtect LPR 2023 R3 Integrate license plate recognition into your XProtect VMS. 7. There are several steps in the license activation process. Activate licenses after grace period. The workaround is to manually disable the option "Authenticate RTSP over HTTP" on the. XProtect Smart Wall allows operators to view static video walls as defined by their system administrator with a fixed set of cameras and monitor layout. The event server plugin makes it possible to create specific rule actions that then can be implemented for one or many Axis devices. Go back to your Management Application. To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. September 2023 at 02. Note: Some licenses, such as XProtect Essential+, do not include the option for Milestone Care Plus or Milestone Care Premium, and these columns will not appear in the window. Log. System administrators can quickly set up custom rules to perform automated actions on Axis devices that help make life easierSpecify a prefix for all the bookmarks that is made by the users of XProtect Smart Client. Connect the portable storage device to a computer with Internet access. Re-activate the license. The code below is a sample only for the wiper but you can add as many functions and buttons as needed. It comes with centralized management, video Smart Wall and support for failover recording servers. Your recording server is not running. Integrate any number of Code Blue emergency intercoms and speakerphones. xml outside of this folder. Add or modify XProtect VMS extensions and plug-ins. App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. License activation (explained) 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 ArchiveAPI & SDK. Go to File → "Activate License Offline". Browse and load your . Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. One license file is associated to each unique Milestone XProtect Software License Code (SLC) used with the integrated XProtect VMS. Cause. Automatic license activation is enabled, and hardware will be activated as you add it to the system. lic) file Add hardware devices in XProtect Management Client. idx, . Learn more. A month ago (more or less) the 2021 R2 version stopped being able to get free. 1/10. Run the following SQL query: EXEC [install_messages] under the Surveillance database (or the name of the instance that contains XProtect database). Then, click the Export button and save the . The Milestone XProtect Smart Client User Manual is elaborate, easy to navigate, and gives basic information about the client, as well as intuitive insights for VMS administrators looking to get the most out of their Smart Client machines. See the XProtect VMS Administrator manual. Upgrade XProtect VMS to run in FIPS 140-2 compliant mode. License activation. Click Import License. Server. bg and registration was successful. If you are not registered on the license, the account owner must download the file to. lrq). In XProtect Management Client. Download and apply the hotfix following the. )The following are the minimum requirements for Hardware Acceleration with Intel integrated graphics. The license activation key provided by Milestone. KB 50201: XProtect Smart Client 2022 R3 cumulative patch; Others. The problem is indirectly caused by a faulty driver made for Panasonic cameras. 2012-08-31 09:35:11 Information Sco: Attempting to open registry subkey. A message confirming the activation will show. 12345. If not, you can add a new customer. With Milestone, you have the freedom to integrate 13,000+ devices with our XProtect video management software platform. The solution for Milestone XProtect. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect Advanced VMS. Milestone Documentation. Note: If you now try to install the Log Server and the installation still fails, try installing. 20m. Add Milestone Interconnect™ sites. Unable to start the service Milestone XProtect Management Server. Go to Setup mode in the Smart Client and from the System Overview drag and drop the HTML page in the view. To the top. Software License Code (SLC): A license to use the XProtect Transact application. License activation. This article explains how to implement quickly a Milestone cluster with real-time replication and automatic failover of the management services and the SQL database. In Milestone Customer DashboardLicense activation (both online and offline) fails for no apparent reason. Lists the following information about all your installed base licenses for XProtect VMS and XProtect extensions that share the same software license file: Products and versions; The products' software license code (SLC) How to perform a license activation — XProtect VMS products Number of Views 5,1K Online and Offline License Activation fails with XProtect error: 'Could not obtain a new license. The XProtect® VMS Products Manual lists details regarding "Device changes without activation", whereby hardware updates can be made without the need to immediately activate the license. Click Browse, locate the software license file, and then click Continue. 5. (Software License Code) (see Change the Software License Code),. Article Number:. In contrast, if you choose the Windows authentication method, only your system. Try to install the Log Server one more time. On the Video Push screen, tap . lrq file". Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. With comprehensive best-in-class video technology solutions, the market's increasing demand. XProtect Professional, Express Boonpot Jarearnsakpaisarn 27. Following the successful 2023 R1 update earlier this year, the R2 release brings significant advancements, featuring Adaptive Playback, Video Restrictions, the. Automatic license activation is enabled and hardware devices will be activated as you add them to the system. See Register Software License Code. Add your XProtect license. Examples of events in XProtect LPR:Alarm list (explained) The Alarm list displays incoming alarms by default, with the most recent alarms at the top of the list. 4. Click "Browse" and load your . KB 14767: Milestone Migration Assistant Tool — FAQ. On the new Management Server, stop all services. Support Supported Devices; Milestone SupportAll Milestone video technology products are open device platforms supporting a wide range of IP devices, including cameras, encoders, video-services, or other types of video and non-video IoT devices. Go to: C:\ProgramData\Milestone\Milestone Surveillance\CustomSettings\__Global__\ 3. License activation (explained) 2023 R3 2022 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1When you drag-and-drop a camera icon from a map into the XProtect SmartWall or activate a SmartWall preset in the Smart Client, the Smart Client may crash. System overview. Exception code: 0xc0000374. The information in this document only provides basic information. Milestone recommends that you use a secure connection when you manage your user credentials. XProtect Expert, XProtect Professional+, and XProtect Express+ 2022 R3 and later: purchase a base license for XProtect Incident Manager separately License activation When you have installed XProtect VMS , it initially runs on licenses that require activation before a certain period of time has passed. At the very button click "Activate License Manually. Online activation: Open your XProtect Management Client. The process takes place: On the My Milestone portal. Other hotfixes and FAQs related to the XProtect 2020 R2 release Smart Client. - Set up monitoring of your customers' XProtect VMS installations. lic) file to upgrade your XProtect VMS installation with the new product version and SLC. lrq file using the ‘Upload Licence Request’. If you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. In XProtect Management Client. Upgrade to a newer version of an XProtect VMS product, including service releases. Activate your licenses 2023 R3 2022 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. XProtect ® Access is an add-on product to Milestone’s XProtect VMS and Husky NVRs that makes it possible to integrate access control into your software. XProtect® Enterprise 2014, XProtect® Professional 2014,. This results in a garbled serial number saved in the XProtect configuration. What? 1: Email, Milestone Customer Dashboard: You receive an email that includes a software license code (SLC) and a software license file (. Specify the number of characters for the code. Automatic license activation requires that the management server is online. Upgrade to a newer version of an XProtect VMS product, including service releases. System. Connect on-premises cameras to XProtect on AWS. You can activate your licenses online or offline:including a Software License Code (SLC). At the bottom of the main workspace, click Activate Licenses Manually, then Offline, and then click Export License for Activation. lrq) using the ‘Upload Licence Request’ option. Select from the list of available languages and then restart the XProtect Smart Client for the change to take effect. In XProtect Management Client. In the upper left. Go to: C:Program FilesMilestoneXProtect Management ServerIISManagementServer. (or server manager) and uninstall IIS and Windows Process Activation (WPA) Reboot the PC/Server, go back, and reinstall only WPA; Run Milestone Xprotect installer again. g. ConfigurationItems. Upgrade to a newer version of an XProtect VMS product, including service releases. Article Number: 000034949 Version: 2 Audience: Advanced First Published: 2015-4-7 Last Modified: 2015-5-11 to activate hardware device licenses for XProtect Advanced VMS products. Cause. Default bookmark time: Specify the default start and end time of a bookmark is set in XProtect Smart Client. Settings in XProtect Smart Client. lrq (license request file). The serial number received from the camera is wrapped up in XML, and the driver does not parse the XML data correctly. Automatic license activation requires that the management server is online.